Childcare services
Trusted Nanny helps families arrange childcare that fits their needs. We coordinate caregiver matching, assignment details, service arrangements and billing — you tell us what your family needs, and we guide you through the next steps.
Our services
Childcare for every stage and schedule
Four core services, one simple process. Open any service to see what your caregiver can help with.
Part-time & Full-time Nanny, Newborn Care Specialist, and Special Needs Care
Regular, long-term childcare with shifts generally 6 hours or more — on a fixed or rotational schedule, including alternating weeks.
What’s included
Your caregiver’s responsibilities may include:
- Providing attentive, nurturing and age-appropriate childcare
- Supervising children and maintaining a safe environment
- Preparing meals and snacks for the children
- Supporting children’s daily routines, including meals, naps, bedtime and hygiene
- Organizing age-appropriate educational, recreational and outdoor activities
- Supporting children’s emotional, social and developmental needs
- School or daycare drop-off and pick-up when requested
- Accompanying children to activities, appointments or outings
- Children’s laundry, tidying and organization of areas used by the children
- Communicating regularly with parents about the children’s routines, needs and well-being
- Following family routines, preferences, safety procedures and household guidelines
Occasional babysitting
Flexible, as-needed care for evenings, weekends, date nights, events, school closures or other occasional needs.
What’s included
Your caregiver’s responsibilities may include:
- Providing safe, attentive and engaging supervision
- Preparing simple meals and snacks for the children
- Supporting bedtime and evening routines
- Assisting with bathing, dressing and personal hygiene as appropriate
- Engaging children in age-appropriate games, activities and play
- Comforting and responding appropriately to children’s emotional needs
- Following parents’ instructions regarding routines, meals, screen time and bedtime
- Maintaining a safe and tidy environment while caring for the children
- Communicating with parents about the children’s activities, meals, behaviour and overall well-being
- Following emergency procedures and contacting parents or emergency services when necessary
Newborn & postpartum care
Postpartum and newborn support during the day or overnight — caring for your newborn and helping with daily routines in the early weeks and months.
What’s included
Your caregiver’s responsibilities may include:
- Newborn care, including feeding, burping, diapering, bathing and soothing
- Establishing and maintaining age-appropriate sleep and feeding routines
- Overnight newborn care and supporting parents with nighttime rest
- Bottle preparation and cleaning of baby-related items
- Baby laundry and organization of the nursery
- Monitoring and communicating changes in the baby’s routine, feeding, sleep or behaviour
- Supporting parents with newborn-care education and confidence
- Light household tasks directly related to the newborn and postpartum period
Specialized childcare
Specialized support during the day or overnight for children with additional needs — promoting safety, independence, comfort and development.
What’s included
Your caregiver’s responsibilities may include:
- Providing attentive, individualized care based on the child’s needs and family instructions
- Supporting daily routines such as meals, dressing, hygiene and personal care
- Assisting with mobility, positioning or adaptive equipment when appropriately trained
- Supporting communication, social interaction and age-appropriate activities
- Following established care plans, routines and safety procedures
- Monitoring and communicating changes in the child’s behaviour, needs or well-being
- Supporting appointments, activities or community outings when requested
- Maintaining a safe, calm and inclusive environment
- Providing appropriate respite support to parents and caregivers
A staffing agency — not a marketplace
Our caregivers are our employees
Trusted Nanny works like a childcare centre that comes to you. Caregivers hired by Trusted Nanny Inc. join our team as employees — with clear employment terms, pay, schedules, and responsibilities. Families deal with one professional agency, not a directory of strangers.
That means consistent standards, proper payroll, and accountability on every assignment.
Families request childcare through Trusted Nanny.
We coordinate suitable caregiver assignments based on your needs.
Families pay Trusted Nanny for the services provided — one simple invoice.
We pay our employees through payroll and manage all employment administration.
How it works
Three simple steps to the right caregiver
Straightforward and reassuring — from “we need help” to a caregiver your family trusts.
Tell us what you need
Fill out our short inquiry form with the kind of childcare your family is looking for.
We review and match
We review your requirements against the availability of suitable caregivers on our team.
We follow up with you
We discuss a potential match, rates, and the next steps — personally, with no pressure.
Request childcare
Tell us what your family needs
One short form — no account needed. You’ll receive a confirmation email right away, and we’ll follow up personally to discuss a potential match, rates, and next steps.
- No account or sign-up required
- Takes just a few minutes
- A personal follow-up from our team — no pressure
- Questions first? Call 780-239-3240
Also Available
Corporate Childcare & Strategic Partnerships
FAQ
Common questions
Everything families and caregivers ask us most — and if yours isn’t here, just reach out.
Are your caregivers employees or contractors?
Employees. Caregivers hired by Trusted Nanny Inc. join our team with clear employment terms, pay through payroll, and support on every assignment — not independent contractors from a marketplace.
How are caregivers screened?
Every caregiver is interviewed and reference-checked, and completes criminal record and vulnerable sector checks plus First Aid/CPR certification before their first assignment.
What types of care do you offer?
Full-time and part-time nanny care, occasional babysitting, newborn and postpartum care, and specialized childcare for children with additional support needs — on full-time, part-time, occasional, or overnight schedules.
Do I need to create an account to get started?
No. One short inquiry form is all it takes — you’ll get a confirmation email right away, and we follow up personally to discuss your needs.
How does payment work?
Families pay Trusted Nanny for the services provided — one simple invoice. We pay our caregivers through payroll and handle all employment administration.
How soon can care begin?
Tell us your preferred start date in the inquiry form. We review your needs against the availability of suitable caregivers and follow up to discuss timing, rates, and next steps.